FAQs

1	What payment methods do you support?
2	Do I have to wait for the CD to begin using the software?
3	If I want a CD-ROM of the software, what should I do?
4	What is your License Policy?
5	I get a new computer, what should I do to move the software I purchased to the new computer.
6	What is your Refund Policy?
7	Can I cancel my order after placing it?
8	Do you provide technical support for trial users?
9	Do I need to re-register after I re-install the software?
10	What is the difference between the trial version and the registered version?
11	How can I get the free trial version of the software?
12	How can I get an invoice?
13	Can I order without a credit card?
14	I lost my registration code or I didn't receive it after purchase, what should I do?
15	I entered the license code you sent to me, but the software said "Registration info is invalid". Why?
16	Why I didn't receive the confirmation e-mail for several hours after my order?
17	How can I know my order is processed successfully or not?
18	What happens after I send in the order?
19	How do I pay the product with my credit card?
20	Is it secure to purchase from your Website?
21	What is your Upgrade Policy?

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